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Lear Capital Reviews

Lear Capital is a Los Angeles-based precious metals company that has helped customers buy physical gold and silver and set up gold IRAs since 1997. Over that time, nearly 150,000 customers have completed more than $5 billion in transactions with the company. This page shares what Lear Capital customers say about working with Lear and Lear’s current ratings on review platforms.

What do customers
consistently say about Lear

  • Dedicated account reps
  • Clear step-by-step guidance
  • Responsive customer support
  • Smooth investment process
  • Helpful, pressure-free service
  • Reliable delivery
Trustpilot

Rated "Excellent" on Trustpilot with 3,281 reviews.

Dana and his team are always helpful and glad to explain to me about what I am considering buying. I feel they take a personal interest in my wellbeing.

Jean F.

2026-10-12

BBB Accredited Business: A+ rating

A+ rating and a 4.8 out of 5 customer review score on BBB.

Lear Capital made the entire process seamless, from educating me on my options to following through on every detail. I especially appreciated their clear communication and proactive check-ins to ensure my delivery arrived safely.

Christopher B.

2026-09-21

Best Ranked Overall
ConsumerAffairs

Rated 4.9 out of 5 on ConsumerAffairs with 1,664 reviews

I called to discuss selling some gold and silver for my mom. Annie was very helpful with all aspects of the process. She was very responsive with emails and returning phone calls. She was knowledgeable about the process and professional in her demeanor. Overall, she made the experience easy and enjoyable. I appreciated her assistance.

Mike W.

2026-10-02

Google

We have a 4.7 rating on Google with 700 reviews (as of 09/28/2026)

A professional, detailed and easy way to set up your gold and silver accounts. I'm extremely pleased with my purchase.

Eferem H.

2026-10-08

Great Service 2025
Retirement Living

Rated 4.9 out of 5 stars on Retirement Living

If there is a 10 stars I would definitely recommend. Overall Frank is an excellent resource of assisting me in purchasing and selling. It is a very easy smooth transaction. Frank make me feel at ease and very comfortable working with him. Now I have a lifelong with his company. Your honesty and endless patience with me is greatly appreciated. Looking forward to buying from you again and again.

Layhuy P.

2026-09-04

Why buy from Lear

  • Rated #1 precious metals IRA company

  • Accredited business

  • Ships secure, discrete and insured

  • Speak to a live representative

As seen on: Fox News Channel CBS News Forbes Fortune Newsmax

More feedback from
Lear Capital customers

  • Reid Andrew was wonderful to work with! He was patient, explained all our options and made the process easy. So thankful we worked with him.

    Carla N.
  • It was a pleasure working with Lucy & Bradford. They walked me through the entire process. This was my first precious metals purchase and it was a painless experience. They do great work! I hope to make another purchase soon. Thanks!

    Rafael F.
  • I have nothing but praise for Lear Capital. Our dealings have been gratifying and easy. I would recommend them to anyone who wishes to expand their retirement portfolio.

    Larry G.
  • Great experience! Great communication! Honest people! I had a promissory note and also invested in another project. During the pandemic, things were difficult for me, and they came through. Highly recommended.

    Jaime R.
  • I purchased silver on their online store, and the process was easy. When the silver was ready to ship, I received a call to let me know it was coming, along with an email with a tracking number for the package. When I received the package, they called and made sure everything was as ordered. I am on my second order with Lear and appreciate the help and professionalism they have shown.

    Mark
  • They provided exactly the service and the product that they promised in a timely manner. Their telephone sales consultant, Joanne, was knowledgeable, forthright, and charming. In the future, I will be purchasing additional precious metals from Joanne and Lear Capital.

    William F.
  • This was my first time buying precious metals. This was an easy process. The sales team was very professional and no pressure. They followed up after receiving our payment and after the metals were delivered. Looking to do another purchase in the near future. I have recommended Lear Capital to a couple of friends.

    Michael A.
  • Lear Capital representative was very knowledgeable, helpful, personable and informative. So very happy I took the first step! I'm one very SATISFIED customer!

    Gail R.
  • I have had an exceptional experience with Joanne at LEAR CAPITAL. If I have had any questions, she always had the answers for me! She is very easy to talk to and who I very much trust. She will always be my "go to girl" for investments with LEAR CAPITAL.

    Judy T.
  • This was my 1st time buying precious metals. My Rep at Lear was very thorough in explaining all my options. They did not persuade me at all. They answered all my questions and allowed me to make my decision. With all the info and details provided I am confident and excited about my decision to purchase. I highly recommend them to anyone looking to invest in precious metals.

    Pam B.
  • This was my first experience buying gold. Maxwell ** made immediate contact after my inquiry. Being a low income first time investor I was treated with respect in a friendly manner that made the experience pleasant. I was surprised and relieved as I half expected to be treated as a peon poor customer. Contrary! Maxwell's genuine concern and professionalism guided me through the process and followed up politely with my concerns. He explained my options and completed my transaction quickly to my satisfaction. Thank you for honoring the promotion of providing the ounce of silver bonus which was highly attractive for a first time buyer. I hope to do more business with Lear as my financial circumstances change.

    Patricia
  • I loved that while Lear made great recommendations, they were completely open to how I wanted to disperse my investment. I've already recommended Lear to others.

    Neil B.
  • Very professional and knowledgeable about there products.
    My sales rep. Was especially helpful in determining exactly what I needed.
    In the future I will definitely be calling on him to purchase my silver and gold.
    I also want to say I received my products in a very timely manner.
    Thanks again for all you do God Bless

    Harry W.
  • My experience working with Lev Shvarts was great! It couldn't have been any easier. He worked with me to determine how much I should invest and was very conservative with his recommendation on how much I should purchase. It wasn't a hard sell, at all! He made everything simple and easy. I will definitely be using his and Lear Capital's services again, when I can afford to. Thanks again for your professional service.

    E.T.
  • Michael Fousse has been awesome to work with and has even taken time to get to know me. I feel like he has tried to help me stay away from silly decisions and is always ready with info and insight when I have inquired about different metals and coins vs bullion etc. I appreciate all his work and follow up. Great communication!

    Rick B.
  • He,Reed, answered my call, firstly. He gave me suggestions for different options and I was able to make a purchase I am very happy with. Y'all's will be my first choice next time.

    Jimmy H.
  • Lev has been exceptionally helpful to me a novice in precious metals. He has helped direct my purchases toward my investment goals. I have complete confidence in Lev and his feedback and recommendations.

    Robert P.
  • Hi, Inasmuch as my previous company which held my ETF 's bombed and Jody Alway helped me w/ the rollover , and conversion to solidarity, I feel a trust that can only be viewed as "friends in time of need". And, these are certainly times of uncertainty, hence the title of this note. Keep up the good work.

    James W.
  • Lear Capital, I want to respond to this mail directly. if this email makes its way to Jody Alway alone, then I'm requesting she forward this to all parties concerned at Lear Capital. I do not regularly log into different web sites or fill out surveys and this is no exception. However, I would like to say to Lear Capital that Jody Alway has my trust, and I have received nothing less than top notch service from her. I have directed others that I know personally to Jody because her work ethic and outstanding service. There is something missing in America these days. Specifically, it is the ability to reach out to people in businesses today for service. Simply getting some one on the phone to talk to is hard to do at times. Jody and Lear Capital are the exception to this increasingly annoying nomality in America. I want to thank Lear Capital for Jody.

    E. H.
  • Hi Arthur; I told Gina... She is the final one that turned my mind towards Lear. Your competition is really outraged at me for changing my mind after they bungled the transfer of funds from my existing IRA account. "They" had 20 days to do so. I am assured that Lear will do it in less than 5 working days.... if you have the authority, you might want to take her out for a nice lunch. If you don't (can't) - please nominate her for employee of the month (quarter, year, century......). She deserves recognition. It is an employee like Gina that can make a huge difference with the customer. It did with me (so did you!). In retrospect, I felt like I was working with a much better team at Lear Capital than with your competition [----- Financial]. It made the decision easier. Gina should have the paperwork tomorrow morning. Keep up the great teamwork and customer support. I look forward to a long term relationship with Lear.

    Brian D.
  • My representative is Victor DeRose. He rates an A+ in every category of the questionnaire. I had tried to purchase some coins from another company. They were so rude I just hung up the phone. I was delighted to find Victor and his professional, kind, and helpful manner. I am recommending him to friends. All in all, my first experience buying metals was a wonderful one. I hope to purchase more as time goes on.

    Polly G.
  • Eric was very patient and understanding as this was my first metals purchase. I will be purchasing again.

    Elaine B.
  • Dealing with Chuck Navies was a very pleasant experience and I am fortunate to have him working for me. Chuck has been very responsive to my inquiries and helped me understand the purchasing process. I am happy to recommend him to my friends and family.

    Timothy K.
  • Charles was very clear and informative about premium coins. This being my first experience with any professional coin dealers was a very enlightening and pleasant experience. I will not hesitate to recommend Lear Capital to my friends, family, and acquaintances. Thank you for your helpful assistance.

    John & Brice M.
  • Eric has been very knowledgeable -- and patient -- with explaining all my options while I was considering the purchase. He has also been very helpful since I received my gold and I feel I can call him any time with questions. We are, additionally, now talking about another option for me with my IRA. I decided to get some gold, and to use Lear Capital, because of listening to George Noory, Coast to Coast AM. I trust his integrity and feel he only endorses advertisers he has researched and believes in.

    Kendra S.
  • My order was entirely on-line. I did not deal with a Lear rep. I am very impressed with Lear Capitol and its low fees. Keep up the good work.

    Karl W.
  • Very nice lady, answered all our questions thoroughly. We will be recommending Lear to our friends. Thank you, Sincerely, Jo Ann & Chuck Spain

    Chuck & Jo Ann S.
  • So far everything is as advertised. Josh has been very understanding and explains things in lay terms which are very helpful to a novice.

    Douglas C.
  • Clem was exceptional! He helped me with my purchase even though I only had a brief window of time to get it accomplished. He worked with me around my crazy schedule and helped me get it done in a timely and efficient manner. He was pleasant and very prompt in calling me back and quickly replied to my email questions. I will recommend him to others.

    Julianne W.
  • I had previously done business with Tony Kappos when he was affiliated with a different company. When he moved to Lear Capital, I was thrilled! Thrilled for me to become a Lear client and thrilled for Lear Capital to have acquired such a knowledgeable, honest, excellent sales representative as Tony. He is outstanding and I consider myself fortunate to have him as my sales rep. I have done business with other companies and reps in the past, but once I found Tony, I knew that those other reps and companies would lose my business to him.

    Roberta R.
  • As I told Tom, our representative, we dealt with another company before when purchasing metals. There was a total 180 degree difference between what our previous experience had been and dealing with Lear Capital. We feel as if we have gained a trusted friend in expanding our portfolio. Thanks for the great service.

    Brennon & Susan F.
  • Joanne is sharp as a tack when it comes to metals. I couldn't have been more pleased with her work. I won't hesitate a minute to call her when I'm ready for another purchase.

    David S.
  • I found Chuck Navies to be a delightful, professional, honest and all around good guy. Easy to talk to and knows a great deal about metals and answered every question I had, right on. But I'm sure you people already know that.(A good salesman too).

    Paul S.
  • Colin is the most professional and friendly pm representative I have had the pleasure of working with. Colin really knows his stuff and when combined with Lear's pricing, customer service and prompt shipping, it's a win win for me. In my opinion, you guys are the best in the business!

    Mike B.
  • Bruce is terrific. I have been recommending him, because he was patient enough to allow me to get a feel for his trust level, to friends who always inquire about my longterm interest in precious metals and coins. I think Bruce is an A++ asset to your organization. When a potential investor is beseiged by phone calls from companies from A to Z, it's a huge annoyance. At least you folks do not do that (haven't done that to me). Thank you for our experience.

    Karen B.
  • Clem is the reason I bought from Lear. I talked to other companies before I called Lear and Clem was absolutely the best and the absolute reason he got my order.

    Kenneth F.
  • I don't usually write letters such as these, however I felt it necessary to thank you for the wonderful service Lear Capital provides. I was shopping for a company with whom I might build a relationship in order to purchase Olympic Gold Eagles and other bullion as well as premium coins. I perused many websites and was impressed with yours in regard to content and the transparency of your pricing; other companies appeared to lack the professionalism and honesty that Lear Capital provides, but just to be sure, I checked out one of your competitors. When I initially called, I was quoted prices by the sales person which seemed somewhat reasonable but not as low as yours. When I met with the salesman, I found the pricing had changed and I asked to speak with the sales manager. I was kept waiting for almost an hour. After talking with him for a few minutes I realized that their pricing policy is 'whatever we can get'. As a former President of a service company that grew from 30 employees and $4 million in revenue to $40 million and 170 employees, I know quite a bit about value and customer service. These two qualities are essential for a business relationship to successfully grow and prove mutually profitable and that is why Lear Capital is the company with whom I do business and one I would recommend highly.

    Steven B.
  • Bill, We received our order. Sue and I wanted to thank you for your professional presentation from Lear Capital in helping us with our decision to join a winning company. Sue and I will for sure enjoy dealing with you in the future in our financial investments. Warm Regards

    Jerry & Sue F.
  • Dear Paul. I received my 1-1/2 oz silver Canadian polar bears in good shape, and they are fantastic. I sure am glad you told me about these new coins instead of the American Eagle etc. I just wanted to say thanks.

    Phil
  • I placed my first order with your company on 1/7/13. I had the pleasure of having Derek Pacheco assist me in making that purchase. Derek was knowledgeable regarding what I wanted to purchase & was a great help to me. His customer service skills rate at 5 stars. I have been in the customer service business for 35 years & I was impressed! Thank you for providing a professional customer service experience.

    L. Hall
  • Greetings, I want to let you know that I am very happy with your service. My account exec, Tyler Quigley has been very helpful in getting me started in silver investments and keeping me abreast of the status of my account and online orders. Your deliveries have been faster than I anticipated and I will definitely recommend Lear to my friends.

    Maurice E.
  • Dear sirs: I am sending you this e mail to complement your representative Joanne Verbon on her professionalism in acting as our representative in the two transactions we have had with Lear Capital. Everything she told us was absolutely true, everything happened on exactly the time frame she promised and she indeed went above and beyond the call in handling both of our transactions. We are recommending Lear Capital and Joanne to friends and relatives of ours who may be interested in buying precious metals. Rest assured, that any future purchases on our behalf will go through Joanne and Lear Capital. We had previously bought gold and silver from Goldmasters, and the transactions were not nearly as trouble free as they were with you folks. Thanks again.

    Paul & Jane H.
  • Good morning, Like most who have recently entered the precious metal investment world I was nervous. Having spoken with several companies, it became a simple and clear decision once I spoke with Sean. I was basically educated but Sean answered the remaining questions and managed the entire process effectively so I had no anxiety. My wife and I remain anxious to increase our gold and silver ownership with further ownership and IRA transfers. Sean made it happen and is in fact the example of professional service for Lear. Thank you,

    Denis & Betty W.
  • Mr. B. Novak was very informative. I had many questions and he answered them to my satisfaction. The transaction via phone, e-mail and FedEx delivery went very smoothly. I highly recommend Lear Capital for others as well as myself.

    Gayane P.
  • I had a very comfortable and enlightning contact with your account rep. Danny Desuse. My order was taken with some appropriate chit chat.I made a call a few days later to assure the correct address was on the court, not the road. At that time I got the delivery date. the delivery was perfectly on time. Thank You.

    Harvey S.
  • I recently had one of your agents, Tom Francini come to my house. He not only delivered my new coins I purchased, but was willing to give me insight on other investments I have that was bothering me. Tom has always helped me in all transactions which shows me Lear Capital is Honest, Trustworthy, Helpful, and I would like to thank you for all the help I have received. GREAT COMPANY Gratefully,

    Verna D.
  • Jody Alway made my most recent purchase successful by giving me a good price and picking up shipping! Thank you!

    Mark
  • My experience with Lear Capital was a positive one and Derick could not have been more helpful. My only concern was it took a long time to receive my coin after my check had cleared the bank. Hope this helps. Thanks.

    Norma
  • I recently decided to exchange money from a bank account, where it earns essentially nothing, to purchase silver coins as a hedge against inflation. I called Lear Capital and was connected with Adam who handled everything quickly and efficiently. I received all the information I needed to make an informed decision. Easy peasy--I will go back to Lear for any future coin purchases.

    Thena

Getting started with a
gold or silver ira

Our experts have been helping customers hedge their savings with gold and silver since 1997. More Americans are turning to Gold or Silver IRAs than ever before because they combine a physical, tangible asset with the modern tax-advantaged features of an individual retirement account. Precious Metal IRAs also help diversify against the volatility and risk of your retirement portfolio. Gold and Silver allow clients to potentially preserve wealth and may even maintain IRA dollars by increasing the store of value of physical metals to your retirement.

Lear Capital has streamlined the Gold or Silver IRA process into 3 Easy Steps!

  1. Complete our IRA Account Form
  2. Determine your opening investment amount
  3. Open and fund your account with Lear Capital

What is Lear Capital’s
BBB rating?

Lear Capital holds an A+ rating with the Better Business Bureau and a 4.8 out of 5 customer review rating there. It has been BBB accredited since September 19, 1997, and the BBB lists 29 years in business.

What do Lear Capital’s
Trustpilot reviews show?

Lear Capital holds a 4.7 out of 5 rating on Trustpilot, based on more than 3,000 customer reviews.

How does Lear Capital
handle customer concerns?

Lear Capital reads and responds to reviews on Trustpilot, the Better Business Bureau, Google, and ConsumerAffairs. Customers who would rather raise a concern directly, without posting it publicly, can reach Lear Capital through the contact form on learcapital.com.